Commonly used Norton tools
Applicable for: Mac;Windows
This article provides information about the commonly used Norton tools. These tools should only be used at the direction of a Norton Technical Support agent.
| Norton Remove and Reinstall tool |
The Norton Remove and Reinstall tool uninstalls all supported Norton products from your computer, and reinstalls the latest Norton version. |
| RemoveNortonMacFiles |
RemoveNortonMacFiles removes all folders that are created by Norton installers and all files within those folders from the Mac OS X boot volume. Read Remove all Norton programs for Mac using the RemoveNortonMacFiles tool |
| Norton Power Eraser tool |
Norton Power Eraser is a free tool to remove threats from your computer. You can run this tool to scan for threats even if you have Norton, or any other security product. If you cannot start the computer in Normal mode, you can run this tool in Safe mode. Read Download and run Norton Power Eraser - Free virus and malware removal tool |
| Norton Bootable Recovery Tool |
If you cannot remove the threats using the regular Norton scanner or if your computer does not start, use the Norton Bootable Recovery Tool to solve the problem. |
| Intelligent Updater |
Intelligent Updater helps you manually download and install the latest virus definitions for Norton. Read Update virus definition files using Intelligent Updater |
| Norton Multipurpose Agent Tool |
The Norton Multipurpose Agent Tool is a diagnostic and troubleshooting tool. You can download and run it to resolve common issues with Norton and your computer. |
Need more help?
Last modified: 04/01/2025
Was this article helpful?
Ultimate Help Desk
PC performance issues? Home Network Setup needed? Get on-demand IT help 24/7
NEW! Easily regain email account access, restore lost data, and more!